Electronic Messages - Email to Fax

CC Systems is proud to announce that our Email to Fax electronic messaging service is ready for implementation. Labs already using this service have described it as the most important time saving and therefore cost cutting improvement to Labzilla. There are HUGE advantages to labs of all sizes - small, medium and large.

Email to Fax eliminates the need to telephone your customers. No more time wasted with busy telephone lines, redials, or time lost waiting to be connected or researching informaiton. No more outgoing long distance calls and reduced incoming calls.

Electronic messages are simple, very fast, cheap, and provide documented proof that your customers have been notified. Communication is the answer to many of your existing customer service issues.

• Each individual customer can be configured with Labzilla to receive electronic messages by fax or by email or both!
• Each lab can easily create standard messages, accessed by a drop down menu, to transmit with Email to Fax - e.g. Missing PD, Missing Seg.Height, Your Frame Has Not Arrived, Lenses are backordered.
• Labzilla can transmit generic electronic messages to individual or group of customers - e.g. New hours of Operation, Seasonal Greetings.
• Labzilla can transmit electronic messages on "the fly" while checking a job status.
• Labzilla can transmit electronic messages on "the fly" while inputting spoilage data, notifying the customer of any delays.
• Labzilla can transmit electronic messages automatically acknowledging the receipt of every order received via OpticalOnline Remote Ordering or received via Eyefinity.

Interested? Would you like more information? Contact Steve Dombey at 647.722.6532 ext. 507 or email steve_dombey@opticalonline.com